Transport Planner
We are partnering with a highly respected provider to recruit an organised, proactive Transport Planner to join their growing operations team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance precision with client care.
Key Responsibilities
Transport Planning
Coordinate and schedule daily collections and deliveries across a fleet of four specialist trucks, ensuring efficient routing and minimal client wait times.
Communicate with collection and delivery points via phone and email to confirm schedules and manage expectations.
Serve as the central link between client-facing coordinators and technician-drivers, ensuring clear, timely information flow.
Collaborate closely with the Head of Storage & Technicians to prioritise requests, manage last-minute changes, and respond to urgent transport needs.
Allocate shipments to trusted third-party carriers where required, monitoring their progress to maintain service standards.
Track all ongoing routes, anticipate potential delays, resolve issues, and proactively update internal teams and clients.
Manage any transport-related incidents by guiding drivers appropriately and ensuring accurate reporting to relevant stakeholders.
Administration & Reporting
Prepare all required truck documentation, including Collection Notes and Delivery Notes.
Maintain accurate, real-time updates in Salesforce for all scheduled and completed movements.
Report on key KPIs such as collection lead times and support continuous improvement initiatives.
Oversee transport budgets, ensuring optimal truck utilisation and cost-effective use of third-party services.
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