As a Credit & Collections Analyst (Risk) for the EMEA team based in Chesterfield, UK, you will be fluent in Arabic. you will be responsible for collecting and maintaining basic credit information. You will assist reviewing and verifying overdue accounts. You will contact customers to confirm outstanding payments and renew credit information to help minimize outstanding debts. In addition you will support with reporting requirements, streamline processes and identify any change management opportunities.
Responsibilities:
1. Support with the new account review process including risk assessment and analysis of financial results of businesses
2. Set up customers’ accounts across EMEA in line with local rules and legislation
3. Monitor and maintain the appropriate levels of risk within the business, completing risk reviews of customers across the business
4. Support the account set ups for more complex global accounts through the use of Master Service Agreements and Service Level Agreements
5. Protect the company from Fraud by maintaining appropriate controls.
6. Ensure compliance with credit policies and provide actionable recommendations.
7. Continuously monitor and review existing credit relationships, identifying potential issues and making adjustments as needed. Maintain, deliver, and update, daily, weekly and monthly reporting
8. Manage and build internal relationships with stakeholders within the business
9. Report on Customer Payment Performance to internal and external stakeholders
10. Examine new data sources, assess the benefits to current strategies and share these findings with stakeholders
11. Collaborate with management to support with the development of credit risk policies and procedures
Qualifications:
12. Associate’s Degree in Accounting, Finance, Supply Chain, or Business required; Bachelor’s Degree preferred
13. Licenses/Certificates/Designations - CICM or similar preferred
14. 1 year required, 3 years preferred, of experience with credit ris, accounting, finance, supply chain or general business
15. 1 year required, 3 years preferred, of knowledge of computer system applications: Microsoft Office, including Outlook, Excel, and Word, and familiarity with an ERP platform (., Oracle, DAX, AS400 required.
16. 1 year required, 3 years preferred, of commercial, business to business, credit risk experience in a high-volume environment required
17. High level of Excel knowledge preferred
18. Strong written, oral communication and interpersonal skills with a positive disposition
19. Strong organizational skills and solution-oriented philosophy preferred
20. Ability to work independently as well as in a team environment
21. Strong attention to detail with a passion for accuracy
22. Willingness to accommodate temporary working hour changes as required by workflow is preferred
23. Ability to prioritize tasks and demonstrate a willingness to accept new challenges is preferred