Technical Solutions Engineer
The COMPANY
With over 20 years of experience, our client is a pioneer in AI-powered digital pathology software and services. They are acknowledged as global leaders in supplying this specialized software to the life sciences sector, enabling analysis and interpretation of slide images.
The ROLE
Due to an internal promotion, they now require a Technical Solutions Engineer to join their team. Working from home, the Technical Solutions Engineer will be responsible for configuring and installing the client's software for their customers.
Responsibilities include:
1. Handling software-related requests
2. Analyzing software issues and proposing solutions
3. Troubleshooting software problems
4. Identifying root causes of issues
5. Conducting software testing and installation
6. Resolving IT-related issues
7. Managing software and database migrations
8. Advising customers on hardware and software configurations and implementations
9. Developing customer relationships through professional interactions
The PERSON
The ideal candidate will be an intelligent and dynamic individual eager to develop their career within this progressive organization. Requirements include:
* Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
* Scripting knowledge
* Comprehensive understanding of Microsoft tools and application environments
* Networking knowledge
* Strong communication, organization, problem-solving, and diagnostic skills
* Ability to showcase solutions to diverse audiences, including engineers, developers, architects, IT managers, and executives
* Ability to work independently and take ownership of projects
Salary: GBP 42,000 starting salary
Package includes: bonus, pension, income protection, etc.
Location: Work from home, anywhere in the UK. Suitable locations include: Cambridge, Peterborough, Nottingham, Northampton, Leicester, Birmingham, Leeds, Sheffield, Manchester, Liverpool, Bristol, Ipswich, Coventry, Wolverhampton, Edinburgh, Glasgow, London.
Alternative titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer.
Mana Resourcing is a specialist recruitment company serving the Engineering, Sales, IT, and Commercial sectors, dedicated to supporting the recruitment needs of modern businesses and candidates.
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