Responsibilities
* Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch
* Become an expert in LKQ UK and Ireland product offerings to customers and be seen as the trusted advisor
* Work collaboratively with other areas of the branch, ensuring that the customer needs are met
* Ensure all call backs are completed in a timely manner
* Work closely with other internal teams across the business to understand our products and be one step ahead of customer needs
* Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers
* Utilise relevant business data to understand the opportunities across all customer bands and product groups
Qualifications
* Great communication skills – demonstrate the ability to develop customer relationships and drive customer connectivity
* High levels of focus, energy and drive
* Good business acumen
* Always delivering best in class service to establish customer experience excellence
* Passion for Excellence – join a team dedicated to being the best at what we do
Benefits
* Competitive Salary – we regularly review our salaries to keep your earnings competitive
* Enhanced Annual Leave (Including Bank Holidays) – enjoy a great work-life balance with plenty of time off to recharge
* Exciting Career Growth – unlock personal development and career opportunities across the UK & Europe
* Life Assurance for Peace of Mind – providing financial security for you and your loved ones
* 24/7 Employee Assistance Programme – confidential support for you and your family whenever you need it
* Exclusive Gym Discounts – stay fit and healthy with reduced memberships at top health clubs
* Comprehensive Healthcare Perks – access an online GP, a hospital plan and other wellness benefits
* Cycle to Work Scheme – save money while staying active with tax-free bike purchases
* Retail & Staff Discounts – enjoy exclusive savings on popular brands and products; people first: we value our employees just as much as our customers
* Work-Life Balance – flexible working options to support your lifestyle
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