In this rewarding role, you ll provide practical and emotional support to clients adults and children - with a range of complex needs, helping them to stay safe, rebuild confidence and regain independence through one-to-one and group-based support.
* Provide personalised support to individuals and families in refuge and community settings.
* Carry out risk assessments and create tailored safety and support plans.
* Work closely with partner agencies to ensure long-term wellbeing and independence.
* Support awareness-raising, group work, and community engagement.
* Maintain accurate records and contribute to service monitoring and development.
To be successful you will bring:
* Proven experience supporting vulnerable people (paid or voluntary)
* Strong communication, organisational and report writing skills
* Understanding of safeguarding and a non-judgemental, person-centred approach
* A positive, inclusive and flexible approach
* Full UK driving licence and access to a car
* Willingness to participate in an on-call rota (approx. one evening per week and one weekend in five)
Desirable:
* Relevant qualification (e.g. IDVA, ISVA, Health & Social Care)
* Experience in crisis work or with complex needs
* Knowledge of domestic abuse, housing, or benefits systems
* Group work facilitation experience
Due to the nature of the role and environment, we can only accept applications from females. Men are excluded from applying under Schedule 9, Part 1 of the Equality Act 2010.
Successful candidates for this post will be subject to an enhanced DBS check.
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