️ Court Usher - HMCTS, Royal Courts of Justice, Strand
📍 Location: Royal Courts of Justice, Strand, London
⏰ Hours: Monday-Friday, 09:00-17:00 (37 hours per week) 5 days on site.
💷 Rate: £13.78 per hour
📅 Contract: Full-time, temporary until July 2026 (with potential to extend)
🏢 Agency: Brook Street
About the Role
Brook Street are recruiting on behalf of HMCTS for a Court Usher to support the smooth running of court proceedings. You will assist judges, legal staff, and court users, ensuring the courtroom operates efficiently while providing excellent customer service.
Key Responsibilities
📝 Court Preparation: Set up courtrooms with materials (e.g., water, glasses) and clear after hearings.
📄 Court Records & Paperwork: Work with judges and clerks, manage hearing papers, record party details, and photocopy documents.
👩⚖️ Witness Management: Swear in witnesses and provide guidance.
💬 Customer Service & Liaison: Answer enquiries, inform court users of changes, and escort parties as needed.
🤝 Collaboration & Office Support: Assist Court Clerks, Legal Advisers, Witness Services, and other office areas.
🎩 Professional Standards: Maintain punctuality, dress code, and handle sensitive information discreetly.
Key Skills & Competencies
Essential: Strong customer service experience - able to deal with the public calmly and professionally
Clear and tactful communication
Team player with professionalism and respect for all
Able to work under pressure and adapt to changing situations
Experience & Qualifications
Essential: Experience in a public-facing role / customer service
Legal or courtroom experience and witness management is advantageous
Experience handling enquiries and providing information to the public
📧 How to Apply:
Apply online or email Basheer Dawoud at, including your mobile number and CV
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group