Overview
Ophthalmic Electromechanical Field Service Engineer | Field-Based - North West / West Midlands
ACS are recruiting for a Field Service Engineer with a background in electromechanical systems, ideally within ophthalmic or medical devices, to join a specialist technical services team. This is a field-based role covering customers across the Northwest and West Midlands, ideally based within 10 miles of Stoke or Crewe. Occasional national and European travel may be required.
Responsibilities
* Install, service, repair, decommission, and upgrade ophthalmic equipment at customer sites
* Provide professional, responsive, and proactive technical support
* Liaise effectively with team leaders, managers, and clients to ensure satisfaction
* Maintain accurate reports, system updates, and stock control
* Ensure compliance with Health & Safety and WEEE procedures
* Attend training to support development across other product sectors
* Be flexible to travel within the UK and occasionally abroad
Skills & Experience
* Experience with ophthalmic or other medical devices strongly preferred
* Previous field service experience essential
* Strong electromechanical or electrical/electronic engineering background
* Excellent customer service, communication, and problem-solving skills
* Organised, punctual, and professional with a clean driving licence
* Comfortable with occasional early starts, late finishes, and travel
Qualifications
* City & Guilds / ONC / HNC in Engineering (Preferred)
* Must hold or be able to obtain a valid passport
Note: If you feel that you have the skills and experience required in this advertisement to be a Ophthalmic Electromechanical Field Service Engineer, submit your CV including an outline of your experience. It is advisable to include a covering letter outlining your experience with your application to enhance your chances of selection.
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