Head of Infrastructure & Cloud Hertfordshire £100,000 - £125,000 Package Role Summary: We are seeking a Head of Infrastructure & Cloud, this role will invloved working with the leadership team and delivering on large migration projects, you will manage a team and deliver Cloud programmes, will needs to be technical if and when required. This is a pivotal, onsite role working closely with the Head of Technology and CEO, helping drive technology initiatives that directly impact the performance, scalability, and resilience of our operations across multiple markets. Key Responsibilities: Own the design, deployment, and day-to-day operations of core infrastructure (cloud and on-prem) supporting global ecommerce and supply chain platforms. Lead and mentor a small infrastructure team, ensuring effective delivery, skills development, and operational excellence. Collaborate with the Head of Technology and CEO on infrastructure strategy, aligning with business goals and international expansion plans. Deliver resilient, secure, and scalable environments using infrastructure-as-code principles with Terraform and automation tools. Manage Windows and Linux systems, including patching, monitoring, and performance tuning. Drive DevOps adoptionmanaging CI/CD pipelines, Docker containers, and security-first deployment pipelines. Implement high-availability systems and disaster recovery for business continuity across time zones and territories. Maintain system observability and monitoring to proactively identify issues and optimize system health. Ensure compliance with security standards and data privacy regulations across regions. Manage third-party vendors, licenses, and infrastructure budgets. Required Skills & Experience: Strong technical leadership in infrastructure within a retail, ecommerce, or supply chain environment. Hands-on experience with Microsoft Windows Server, Linux (Ubuntu, CentOS, RHEL), and modern virtualization. Experience managing hybrid environments (on-prem and cloud: AWS, Azure, or GCP). Sound understanding of infrastructure and platform security principles, with exposure to DevSecOps workflows. Proven ability to collaborate with senior stakeholders, translating business needs into technical strategy. Strong scripting capabilities (e.g., PowerShell, Bash, Python). Excellent troubleshooting and problem-solving skills, especially in high-availability and mission-critical environments. Nice to Have: Experience supporting logistics, warehousing, or multi-region ecommerce platforms. Knowledge of container orchestration (e.g., Kubernetes). Certifications in cloud (AWS, Azure), Linux, or infrastructure automation tools. Familiarity with tools like Prometheus, Grafana, ELK Stack, or Splunk. What We Offer: A visible leadership role with direct access to senior leadership Opportunity to shape infrastructure strategy for global operations A dynamic, fast-paced environment in a growing retail technology business Competitive salary and benefits Onsite work environment/ Monday to Friday