Systems Administrator (1st Line Help Desk Support) Position: Systems Administrator (1st Line Support)
Location: Bromborough
Hours: Monday - Friday 8:30-5:00
Our client is looking to expand their team within the IT department. They are seeking a Systems Administrator (1st Line Help Desk Support). This is an excellent opportunity for someone with IT systems management experience.
Duties:
This job is focused on overseeing the patching and updating of Windows systems, providing 1st line support, and ensuring the smooth operation and security of IT systems for clients. The responsibilities include:
Coordinating patch deployment
Monitoring system health
Resolving software issues
Providing customer support through a helpdesk platform
Communicating with clients, support teams, and field engineers
Skills:
Experience in IT systems management or a similar role
Use of remoting software such as TeamViewer
Diagnosing and resolving application and Windows system-related issues
Use of ManageEngine is an advantage
Imaging and installing Windows OS
Optimising and maintaining Windows OS
Diagnosing network-related issues including LAN and Wi-Fi
Use of Microsoft Office
Hospitality and POS experience is advantageous
Nova and LED experience is advantageous
Please call Mia at HR GO recruitment for more information at 0151 439 3051 or email Mia.Tong@HRGO.co.uk
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