As a Nirvana Spa Housekeeping Team Leader, you will oversee and be responsible for ensuring the Housekeeping Team are maintaining excellent standards of cleanliness in all areas at Nirvana Spa and Pulse 8.
Key responsibilities
* Ensure the team on shift deliver an outstanding guest experience and create a wow factor of cleanliness
* Co‑ordinate the shift, organising, directing and allocating roles as needed to all those working in Housekeeping team. Ensure smooth running of shift & all areas of housekeeping is covered and cleaning completed.
* Proactively co‑ordinate the performance of the team, with accountability for all areas/issues on shift.
* Complete daily spot checks in all aspects of Housekeeping, providing feedback; address & re‑train where appropriate and highlight on‑going performance issues to management.
* Promote a good health & safety culture on each shift.
* To confidently handle staff issues as they happen and communicate issues to management
* Assist with the training of new employees into the department and work with the Housekeeping Management Team to lead by example in all aspects of the role.
* To promote a high morale within the team by personally having a positive can‑do attitude.
* To be innovative and contribute towards the development of the department with a proactive and forward‑thinking approach.
* To be active in the Housekeeping Role, leading by example at all times and ensuring consistent, excellent standards of cleanliness.
* Organised and proactive
* Strong communication skills
* Confident in handling difficult situations, mature and discreet
* Enthusiasm and dedication on each shift
* Positive work ethic
* Excellent attention to detail
* Well‑presented, personable and displays a pleasant demeanour as well as keen to assist guests.
* Responsible and trustworthy
What we’ll offer you
We offer an attractive benefits package, which includes:
* Life Assurance (4 × Annual Salary)
* Medical Cash Plan through Medicash
* Contributory Company Pension Scheme
* Membership to Nirvana Spa & Pulse 8
* Discounts on selected products
* Annual Flu Vaccine
* Company sick pay
* Free on‑site parking
* Paid breaks
* Company uniform provided
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