Join Our Management Team as a Cluster Sales Manager
Here at Leonardo Hotels, we offer an exciting opportunity to become a part of our management team as a Cluster Sales Manager overseeing Leonardo Royal Hotel Edinburgh, Leonardo Hotel Haymarket, Leonardo Hotel Murrayfield, Leonardo Hotel Edinburgh City, and NYX Hotel Edinburgh.
You will play a vital role in delivering excellence to our valued customers within our Sales Department.
Key Responsibilities
1. Develop an understanding of local hotel markets, competitor activity, and rates to increase revenue through focused sales activities for Local and National Accounts.
2. Maintain and grow revenue and market share by developing relationships with existing and new customers, and cross-selling within the group.
3. Build and sustain strong, long-lasting client relationships.
4. Negotiate contracts and close agreements to maximize profits.
5. Forecast and monitor key account metrics, including monthly sales results and annual forecasts.
6. Produce accurate weekly, monthly, and annual reports for the Area Director of Sales and General Managers.
7. Participate in the annual budgeting process for the Corporate and M&E segments.
8. Implement and update the hotel sales plan in line with strategic and business needs.
9. Manage hotel RFPs, ensuring stakeholder consultation during negotiations.
10. Manage a portfolio of local and territory accounts, supporting National Accounts.
11. Use data and market research to conduct telesales and campaigns to identify new opportunities.
12. Support the conversion of key Business Group and M&E inquiries.
13. Maintain an up-to-date pipeline of target accounts in collaboration with the Sales team and hotels.
14. Ensure CRM system usage complies with standards for self and team.
This role offers practical training, development, and progression within a dynamic, expanding company, with opportunities for promotion for those seeking a rewarding career in hospitality.
If you are flexible, well-organized, possess excellent communication skills, and are motivated to work in hospitality, apply online today.
Benefits of Working with Leonardo Hotels
Enjoy a range of benefits, including extensive employee discounts, performance rewards via Leo Points, and a supportive work environment. Full details are provided during the Company BELONG Induction Programme.
About Leonardo Royal Hotel Edinburgh
Located centrally on Jeffrey Street in Edinburgh's Old Town, our hotel is close to major sights like Edinburgh Castle and Holyrood Park, and just minutes from Waverley station and the bus station.
About Leonardo Hotels
Part of the Fattal Hotels Group, we operate over 230 hotels across Europe and Israel, with a strong presence in the UK & Ireland. We focus on genuine hospitality, career development, and creating a positive, engaging work environment, emphasizing our core values: Consistent, Friendly, Genuine, Positive, and Willing.
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