We’re seeking a motivated individual to join our growing Import Operations Team in our Newcastle office.
Our Newcastle office is looking for a motivated, proactive and detail‑focused Import Operations Coordinator to support our expanding import function. The primary focus of the role is managing global import shipments across ocean (LCL/FCL), air, road and rail, ensuring accurate documentation, compliance and excellent customer service throughout.
Applicants must be based in the UK and eligible to work in the UK.
The role involves:
* Managing global import shipments from start to finish
* Preparing quotations and booking import movements worldwide
* Monitoring market trends and pricing to maintain competitiveness
* Liaising with carriers, shipping lines and suppliers to secure best rates
* Preparing accurate shipping, customs and financial documentation
* Sending booking instructions to carriers and agents
* Handling pre‑alerts, invoices, order traces and customs entries
* Ensuring cargo is released only against correct documentation and cleared funds
* Tracking shipments through to delivery and maintaining service standards
* Keeping customers, agents and suppliers informed throughout
* Building strong relationships with suppliers, overseas agents and internal teams
* Supporting general office duties when required
The role requires:
* Proven experience in import ocean freight operations and quoting
* Knowledge of air freight and customs systems (training provided where required)
* Strong documentation, compliance and administrative skills
* Excellent organisation, communication and customer service abilities
* Confidence working independently and prioritising workload under pressure
* Strong attention to detail and accuracy
* Commercial awareness and confident negotiation skills
* A flexible, positive and proactive approach
Our values:
At Uniexpress, teamwork is at the heart of what we do. We succeed by working together – colleagues, management, suppliers and customers – within a culture built on our values of development, knowledge, loyalty, professionalism, respect and teamwork. Every idea matters here, we grow together, and we strive to deliver exceptional service every time.
Benefits include:
* Competitive salary (dependent on experience)
* Continuous development with opportunity to grow within an expanding logistics company
* Free onsite parking
* Cycle to Work scheme
* 25 days holiday
Location
Newcastle, NE38
Full-time, office-based, Monday to Friday
Apply now
If you’re looking to progress your career within a supportive and professional logistics business, we’d love to hear from you.
#J-18808-Ljbffr