Job Description
Role: ServiceNow Developer
Location: London
Skills: ITSM, ITOM, CMDB, SIR
The Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We are an exciting organisation to work for, ranked as a “Top Employer” as part of the Top Employer Institute annual listings.
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 260,000 dedicated employees serving clients across 66 countries.
The Role: We are looking for a ServiceNow Developer to implement ServiceNow solutions based on requirements and architectural designs. The candidate will be part of team delivering high end solutions and participate in delivery of demonstrations, workshops, best practice overviews, and educational sessions for customers.
Job Responsibilities:
* Responsible for delivering complex technical solutions within the ServiceNow environment, ensuring the resulting outcomes meet the needs of the business.
* Undertake operational activity including the resolution of platform related incidents, version upgrades, required housekeeping and pro-active maintenance.
* Perform peer checking of colleague’s deliverables ensuring outcomes follow best-practice and meet expected standards.
* Engage with internal stakeholders to understand requirements, define solutions, and agree the definition of done.
* Participate within team DevOps ceremonies (sprint planning, show and tell, sprint review etc) providing valued input.
Skills & Experience:
* Demonstrable experience of developing upon the ServiceNow platform (specifically the core ITSM and ITOM modules) with a track record of designing and delivering technical solutions.
* Familiarity with the integration of external platforms / data into ServiceNow ensuring best practice is used.
* Previous experience working in at least one of the following programming languages: Java, JavaScript, and Python.
* Preferably experienced with at least one of the ServiceNow HR, SecOps, CMDB, or Virtual Agent modules.
* Experience utilizing the ServiceNow Catalogue Builder and Flow Designer components.
* Experience of working within a DevOps environment and the related processes and controls.
* Be a confident communicator with proven ability to engage technical and non-technical stakeholders, as necessary.
Benefits: You will receive a competitive salary, a generous benefits package, training, and development, as well as an exciting career within a fast paced and dynamic business. The benefits include;
* Contributory pension
* Extra holiday purchase
* Life insurance policy
* Private medical insurance
Equal Opportunities: Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. All applicants are welcome.