Overview
Our store teams are the warm arm of reassurance, the friendly face that offers incredible product insight, product knowledge, and trust. They provide personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, and help customers along their unique parenting journey. They ensure that buying that first pram, cot, baby changing table, or outfit for a baby's first birthday creates magical moments that will be cherished forever.
The role of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments and the heart of our business. We are looking for enthusiastic Sales Assistants to join our beautiful Mamas & Papas Warrington store.
Shifts (16 hours per week)
* Tuesday 4‑8 PM
* Thursday 6:15‑10:15 PM
* Saturday 1‑5 PM
* Sunday 1‑5 PM
Responsibilities & Expectations
* Provide friendly, knowledgeable, and caring service to create magical moments for customers.
* Assist with in‑store personal shopping, car seat consultations, and parent‑to‑be events.
* Maintain product knowledge and store presentation.
* Support teammates to deliver consistent, memorable customer experiences.
Qualifications
* Retail, sales assistant, or customer service background.
* Enjoy putting a smile on customers' faces and creating unforgettable moments.
* Strong communication and interpersonal skills.
* Flexible availability to cover the shift schedule.
How to Apply
Click through to download your CV and complete our short application form (2 minutes max).
No agencies please: we do not accept unsolicited CVs from recruitment agencies or their terms & conditions.
Commitment to Diversity
We at Mamas & Papas champion people of all cultures, ethnicities, and gender preferences, celebrating diversity in all its forms through our campaigns and actions.
Benefits
* 33 days holiday, increasing up to 40 with service.
* Buy & Sell holiday schemes.
* Company bonus schemes.
* Employer pension contribution from day 1 enrolment.
* Significant staff discounts for family & friends from our shops & online.
* Ongoing offers & discounts across a variety of external organisations.
* Subsidised health & critical illness cover and insurances.
* Supportive family‑related leave policies (including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
* Supportive foster care & carers leave offering.
* Support for loss and bereavement.
* A menopause‑friendly employer.
* Employee recognition and appreciation schemes.
* Our “For the Future” commitment – a sustainable workplace for the next generation of children.
* Great team culture.
Company Awards
* 2024 Retail Week – “Happiest Retailer to Work For” finalist.
* 2023 Retail Week – “Best Retailer” under £250m winner.
* 2022 Retail Gazette – “Best Game Changer Retailer” under £500m winner.
Location
Mamas & Papas Warrington store
M&S, Europa Boulevard, Gemini, Warrington, WA5 7WG
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