Job Summary
Clinical Support Workers – 225 hours available, full or part time. We are seeking to recruit a Clinical Support Worker for Ward 2 at West Cumberland Hospital. We are looking for caring, dedicated, innovative and motivated Clinical Support Workers to work as part of our dedicated multidisciplinary team. We are a dynamic and enthusiastic team, centralised around holistic patient care with a multidisciplinary approach. Ward 2 is a 27-bedded acute medical ward. We work closely with the experienced and highly motivated multidisciplinary team.
About Us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our 5 key principles demonstrate our belief in the delivery of “safe, high quality care every time”: being a clinically led organisation, quality and safety at the heart of our Trust, a positive patient experience every time, a great place to work, managing our money well. As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Details
* Date posted: 24 February 2026
* Pay scheme: Agenda for change
* Band: 3
* Salary: £24,937 to £26,598 a year per annum pro rata
* Contract: Permanent
* Working pattern: Full‑time, Part‑time
* Reference number: 262‑A‑26‑7789574
* Job location: West Cumberland Hospital, Homewood Road, Whitehaven, CA28 8JG
Job Description
Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
CERTIFICATE OF SPONSORSHIP
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are: Standard check – £28.00, Enhanced check – £56.00.
Benefits
* 27‑day holiday scheme rising to 33 after 10 years
* Flexible working scheme
* NHS discounts
* Salary sacrifice schemes including lease cars and Cycle to Work
* Excellent opportunities for development
* Competitive NHS pension scheme
* Vivup – free, confidential counselling and information service to assist with personal or work‑related problems (subject to eligibility)
Important Information
Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient responses are received this post may be closed earlier than the specified closing date, so please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
Person Specification
Essential Qualifications
* Level 3 vocational qualification or equivalent knowledge and experience in a range of clinical care duties, including theoretical knowledge, experience of a range of care and related procedures, clinical observations, knowledge of data protection legislation and health and safety at work legislation
* National Care Certificate or commitment to complete within 12 weeks of commencing employment
* Numeracy and literacy level 2
Desirable Qualifications
* Undertaken relevant additional training for Clinical Support Workers
Essential Knowledge and Experience
* Experience of working in health or social care.
* Experience of undertaking and recording clinical observations and escalating changes or findings.
* Working knowledge of legislation underpinning care provision.
* Understanding of the importance of robust, accurate, clear, timely documentation.
* Insight into behaviours and skills of a carer and the need for effective teamwork.
* Knowledge of safeguarding.
* Understanding work‑related boundaries.
* Awareness of GDPR and the need for confidentiality.
Desirable Knowledge and Experience
* Familiarity with current NHS and social care policies.
* Computer skills.
* Clinical policies and procedures.
* Evidence of understanding of Trust business.
* Experience of working in the Trust previously.
Essential Skills and Attitudes
* Excellent interpersonal, communication and active listening skills.
* Ability to adopt appropriate styles and methods of communication.
* Time‑keeping, planning and prioritisation skills.
* Basic IT skills to use electronic patient records and other Trust systems.
* Analytical and judgement skills to make decisions based on patient/service‑user interactions.
* Observations and metrics.
* Ability to demonstrate the importance of holistic person‑centred care and related procedures.
* Attention to detail.
* Ability to use initiative appropriately.
* Ability to demonstrate the compassionate values and behaviours needed for dignified care.
* Desire to encourage and support patients to remain as independent as possible.
* Ability to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionals.
* Caring and empathetic.
* Motivated and with a pro‑active approach.
* Ability to work independently and as part of a team.
* Committed to providing high‑quality patient care.
* Willingness to undertake job‑related training and multidisciplinary competencies for more effective patient care.
* Personal resilience.
* Ability to work calmly and effectively under pressure.
* Presents self as courteous, respectful and helpful and understands importance of professional image.
* Reliable, adaptable and dependable.
Desirable Skills
* Keyboard skills.
* Venepuncture.
Essential Other Requirements
* Promote equality and value diversity. Adhere to Trust values and professional behaviours.
* Willing to work flexible hours including nights, weekends and bank holidays.
* Flexible and versatile approach to meet the needs of the service.
Desirable Other Requirements
* Ability to travel between the sites from which the Trust undertakes its business, or attend meetings or training off‑site.
Employer Details
* Name: North Cumbria Integrated Care NHS Foundation Trust
* Address: West Cumberland Hospital, Homewood Road, Whitehaven, CA28 8JG
* Website: https://www.ncic.nhs.uk/
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