Tasks & Responsibilities
* Repair of Fronius welding equipment including inverters, torches, hose packs, and automated systems
* Providing support to customers and troubleshooting
* Providing service and calibration of welding equipment
* Safety test and weld test after repair and servicing
* Providing technical support for the introduction of new products/systems/processes into the market
* Providing email and telephone support for technical and welding queries/problems
* Providing pre-sales and after-sales support to the sales team and customers
* Providing support to demonstrations of welding equipment
* Assisting with events (trade fairs, seminars, etc.)
* Assisting with stock control
Skills & Requirements
* Technical experience preferably on technical support of electrical equipment
* Electrical engineering qualification
* IT skills including Microsoft office suite (Excel & Word)
* Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage
* Sales minded / good customer communication skills
* Good communication skills and knowledge transfer abilities
* Team worker
* Flexibility (working hours and tasks arranged to suit customer requirements)
* Customer orientated attitude with professional approach to clients
Language
* Fluent English (spoken and written)
* German would be an advantage but not essential.
The Role Will Involve
* Travel UK and Ireland daily, weekly
* Occasional travel overseas for business and training.
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