Our global client is seeking an experience Sales Support/Customer Service candidate for a 12 month maternity leave. The role would be supporting the sales team and the customers of this growing & highly successful company.
In the Sales Support role you will:
* Deal with incoming customer and sales enquiries positively and speedily, to ensure that the maximum possible progress to orders received
* Be the first point of contact and to assist Key account managers/ Area Sales Managers within the division
* Creating and processing orders in a timely manner and reviewing pending orders and customer requests to ensure customer stratification
* Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses and other problems
* Proactively follow-up and close repeat orders for production projects and for other projects as directed
* Become competent in all working practices of the company and assist in the smooth running of customer support
* Maintain the projects in line with company rules and provide accurate forecasts with the information available
The Person
1. Experience in a similar sales support/customer service environment ideally
2. Strong attention to detail
3. Adaptable, professional and courteous telephone manner
4. Excellent comm...