We are seeking an organised, patient-focused Patient Booker to join the Endoscopy team at Shrewsbury Hospital. This is an on site position supporting the smooth running of patient scheduling within a busy clinical environment.
Main duties of the job
* Manage and coordinate patient appointments for the Endoscopy department
* Liaise with clinical teams, admin teams, and patients to ensure efficient scheduling
* Deliver excellent patient communication and customer service
* Maintain accurate records and follow departmental procedures
* Support the wider Endoscopy team with administrative tasks as required
About us
Working as part of a fantastic team supported by the 18 Week Clinical and Nurse Leads in your specialty and overseen by our Clinical Lead
Job responsibilities
Shrewsbury Hospital
Full-Time |
We are seeking an organised, patient-focused Patient Booker to join the Endoscopy team at Shrewsbury Hospital. This is an on site position supporting the smooth running of patient scheduling within a busy clinical environment.
Key Responsibilities
* Manage and coordinate patient appointments for the Endoscopy department
* Liaise with clinical teams, admin teams, and patients to ensure efficient scheduling
* Deliver excellent patient communication and customer service
* Maintain accurate records and follow departmental procedures
* Support the wider Endoscopy team with administrative tasks as required
Requirements
* Must be on site at Shrewsbury Hospital (no remote working)
* Experience in Endoscopy is essential either as a Patient Booker, Scheduler, or Healthcare Support Worker with exposure to endoscopy services
* Strong organisational and communication skills
* Ability to work in a fast-paced environment and manage competing priorities
* Confident using hospital IT systems training will be provided
Apply now or contact us for more information!
Person Specification
Qualifications
* Experience within Endoscopy is ideal
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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