Overview
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
Post 1: Mon - Friday 0830 - 1230
Post 2: Tue 08:00-17:00, Wed 08:00-16:45, Thurs 08:00-16:15
To support effective clinical care by providing an efficient Health Records service to patients in a ward environment. To ensure patient’s health records are administered and processed accurately and remain confidential.
The post holder will provide cover in multiple wards as and when required. The post holder will be expected to undertake all duties such as reception of patients, answering telephone, appointment booking and maintaining demographic information on the patient management system.
Responsibilities
* Reception of patients, answering telephone, appointment booking and maintaining demographic information on the patient management system.
* Provide cover in multiple wards as required.
Qualifications
* Essential that the candidate has previous clerical/reception experience along with experience of working with the general public in a customer service environment.
* Good organisational, keyboard and communication skills are essential along with being proficient in the use of computer systems.
Please note this is a GGC wide post and can be moved to any location, however initial base will be the Royal Hospital for Children.
This post is permanent.
This post may close sooner than the advertised date depending on the level of interest in the post.
Contact and additional information
Informal contact: Lyndsey Cooper, Supervisor, on 0141 452 3490 or email Lyndsey.cooper@nhs.scot.
Please note the salary is Pro Rata for part time hours.
Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates.
Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHSGGC is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
NHSGGC – NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of AI, automated tools, or other third-party assistance to generate, draft, or significantly modify responses is discouraged. By submitting your application, you confirm that all answers are your own work and reflect your personal knowledge, skills, and experience.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
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