Job Description
Job Title: Head of Compliance
Location: Manchester OR Preston
Salary: £70,000 per annum
Reports to: HR Director
Type: Full-Time, Permanent
About the Role:
We are seeking a highly experienced and proactive Head of Compliance to lead and manage all compliance activities across our organisation. The ideal candidate will have a strong background in FCA-regulated environments, experience engaging with Ofcom, and a solid understanding of contact centre operations. This is a senior leadership role responsible for developing, implementing, and maintaining compliance frameworks that meet all regulatory obligations while supporting the company's strategic objectives.
Key Responsibilities:
1. Lead the Compliance function, ensuring the organisation meets its regulatory obligations under the FCA, Ofcom, and any other applicable bodies.
2. Develop and maintain effective policies, procedures, and controls to ensure ongoing regulatory compliance.
3. Act as the primary point of contact with the FCA, Ofcom, and other regulatory authorities.
4. Provide strategic compliance advice to senior leadership and key stakeholders.
5. Monitor regulatory developments and proactively assess their impact on the business.
6. Deliver regular training and awareness programmes across the busi...