About Us
We are a modern, forward-thinking dental practice that offers a blend of NHS and primarily private dental care. We focus on delivering high-quality services to our patients and are looking for a skilled Practice Manager to join our team. This is a rare opportunity to become part of a dynamic and growing practice that values patient care and business development.
The Role
As our new Practice Manager, you will play a key role in ensuring the smooth running of the clinic, with a focus on patient experience, compliance, and business development. You will lead day-to-day operations, manage rotas, and work closely with our clinical and non-clinical teams to maintain the high standards our patients expect. This is an excellent opportunity for someone who thrives in a compliance-driven, patient-focused environment.
Key Responsibilities:
* Deliver a professional, reassuring, and friendly patient experience.
* Manage the day-to-day running of the practice, including staff rotas and payroll.
* Ensure compliance with regulations, including conducting audits, infection control, and documentation.
* Oversee patient bookings, appointment management, and front-desk duties as required.
* Handle patient payments and ensure smooth check-in/check-out processes.
* Contribute to the business's growth by promoting treatments, supporting patient retention, and participating in service improvement initiatives.
* Participate in ongoing Continuing Professional Development (CPD) and practice training.
Requirements:
* Essential: Previous experience working in a private dental clinic. Familiarity with band 4 NHS provision is a plus.
* Preferred: GDC-registered Dental Nurse.
* Strong communication and interpersonal skills.
* High attention to detail with excellent organizational abilities.
* Comfortable with dental software and practice management systems.
* Reliable, professional, and patient-focused.
* Enthusiastic, energetic, and team-oriented.
* MUST BE WILLING TO TRAVEL TO PETERBOROUGH TWICE A WEEK.
What We Offer:
* A supportive, growth-oriented working environment.
* Opportunities to be part of an expanding private dental service.
* Access to ongoing training and CPD in both clinical and non-clinical areas.
* A varied, fulfilling role with input into patient care and business operations.
* Support from our Operations Managers and wider team.
If you're passionate about dental care, business management, and creating a positive environment for both patients and team members, we'd love to hear from you.
Job Types: Full-time, Part-time
Expected hours: 40 per week
Work Location: In person