Location: BS1 1AD, Bristol, Avon, South West, UKHead of Store OperationsRelocation to Jersey, Channel IslandsZachary Daniels is seeking an exceptional retail leader to join our senior management team as Head of Store Operations. This is a rare opportunity to take full operational and commercial accountability for a highly successful multi-site, multi-category retail business, operating across Technology, Food, Fashion, Home and Beauty.Owned and operated this business has built a strong reputation as a first-class retail partner, consistently delivering high standards, strong financial performance and an outstanding customer experience. We are now looking for a seasoned store operator to help drive the next phase of our growth journey.The RoleReporting directly to the Managing Director, you will lead a complex, multi-site operation, managing Store Managers and senior trading leaders while working closely with finance, HR and external stakeholders. You will be responsible for setting strategic direction, driving commercial performance, maximising availability, and ensuring exemplary operational, legal and brand standards across the estate.This role requires a confident, credible leader who can balance strategic thinking with hands-on operational oversight, inspire large teams, and make decisive calls to drive performance.About YouA proven multi-site retail operator with experience leading 200+ colleagues in a complex environmentStrong commercial and financial acumen, with a demonstrable track record of delivering resultsExperience across Food and Non-Food retail operations, ideally within a premium or branded environmentAn engaging, resilient leader who sets high standards and holds teams to accountIn exceptional cases, an outstanding Store Manager ready to step into a broader leadership role will be consideredWhy Join:A senior leadership role within an established, well-run and locally owned businessSignificant scope and autonomy, with real influence over strategy and performanceNon-contractual bonus scheme of up to 30% of annual salary, linked to business performanceCareer progression opportunities within a growing retail groupThe opportunity to live and work in Jersey - offering an exceptional quality of life and significant personal tax advantagesA collaborative, values-driven culture that recognises and rewards high performanceBH35089TPBN1_UKTJ