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Glasgow helpdesk team lead: drive service excellence

Glasgow (Glasgow City)
Permanent
City Building Engineering Services (CBES)
Service
€28,641 a year
Posted: 28 November
Offer description

A construction service provider in Glasgow is seeking a Helpdesk Team Leader to manage a team of Customer Service Representatives. The ideal candidate will possess strong customer service skills and the ability to work under pressure in a dynamic environment. The role includes monitoring service levels, managing complex cases, and motivating the team to achieve targets. Full-time position with a competitive salary and benefits package. #J-18808-Ljbffr

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