Join to apply for the Retail Team Lead (Service) – Nike Oxford Circus role at Nike.
What you bring:
Flagship Nike Oxford Circus is looking for a Retail Team Lead to join our team and provide world‑class service to the consumer. As a Lead, you will be responsible for delivering exceptional consumer service and ensuring a premium brand experience. You will coordinate, coach, and motivate employees in your area while maintaining an excellent work atmosphere. You will support the management of daily business to achieve sales targets, including digital services, visual merchandising, sales floor, and promotional campaigns. You will identify and solve problems in partnership with your store leadership and be a brand ambassador for NIKE’s initiatives. You will also ensure the store complies with all NIKE standards and guidelines.
Our Leads specialize in one business area but will support cross‑functionally:
* COMMERCIAL: Efficient product receiving, inventory accuracy, and timely monthly initiatives.
* ATHLETE EXPERIENCE: Deliver the highest quality athlete experience.
* CONSUMER EXPERIENCE: Lead by example and deliver high‑quality sales floor service.
What you get:
* Competitive compensation and benefits.
* Opportunity for monthly performance‑based bonus.
* Supportive team that values Diversity, Equity & Inclusion.
* Career growth at an industry leader.
* Generous employee discounts and an official NIKE outfit.
Qualifications:
* Customer service and/or retail experience preferred.
* Ability to manage a small team.
* Effective communicator, brand ambassador, and collaborative teammate.
* Proven product sales techniques.
* Flexible scheduling; available full‑time (day, evening, weekends, holidays).
Note that relocation support is not provided for this role.
Apply now online. We are waiting for you!
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Retail
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