Senior Project Manager - Group HR
We are looking to hire a Senior Project Manager to join our Group HR function and to be accountable for the end‑to‑end delivery of strategic, complex, and time‑critical initiatives across multiple business units, geographies, and stakeholder groups.
This is a highly autonomous role requiring a self‑sufficient delivery leader who can quickly establish control, make sound decisions, and drive outcomes at pace. The role demands excellent communication and presentation skills, and the ability to lead organisational. The Senior Project Manager will also leverage AI and digital tools to deliver smarter, faster, and more effective project outcomes.
Location - UK Home-based
At Capita, we live by our values: Customer First, Always; Fearless Innovation; ⛁ Achieve Together; Everyone is Valued.
These guide how we work, collaborate, and deliver exceptional results.
What you'll be doing:
Strategic & Complex Delivery
* Lead the end‑to‑end delivery of large‑scale, complex, and fast‑tracked initiatives with enterprise‑wide impact.
* Rapidly translate strategic intent into clear delivery approaches, prioritised plans, and measurable outcomes.
* Apply pragmatic delivery methods to meet compressed timelines without compromising governance or quality.
Self‑Sufficient Leadership
* Operate with a high degree of independence and accountability, requiring minimal direction once objectives are set.
* Quickly assess ambiguous or complex environments, establish clarity, and take decisive action.
* Anticipate issues, unblock constraints, and drive momentum proactively.
Communication & Presentation Excellence
* Act as a credible and confident communicator at all levels, including Executive and Board‑level stakeholders.
* Produce and deliver clear, concise, and compelling presentations that simplify complex issues and support decision‑making.
* Tailor messaging for different audiences, ensuring alignment, engagement, and transparency.
Governance, Risk & Control
* Establish and maintain strong project governance, aligned to Capita standards and audit requirements.
* Own all core project artefacts including PIDs, plans, RAID, financials, dependencies, and reporting.
* Provide accurate, insight‑led reporting, clearly articulating risks, trade‑offs, and recommendations.
AI‑Enabled & Smarter Delivery
* Actively leverage AI, automation, and digital tools to improve planning, reporting, risk management, and stakeholder communication.
* Seek out and apply smarter, more efficient ways of working to accelerate delivery and reduce manual effort.
* Champion innovation in project delivery approaches while maintaining appropriate controls.
Stakeholder & Supplier Management
* Lead engagement across multiple senior stakeholders, business units, and third‑party suppliers.
* Manage conflicting priorities and expectations, driving alignment to enterprise outcomes.
* Hold suppliers and partners to account for delivery, quality, and value.
Financial & Benefits Management
* Manage project budgets, forecasts, and benefits realisation with strong financial discipline.
* Ensure delivery decisions balance pace, cost, risk, and value.
What we are looking for:
Essential
* Significant experience delivering strategic, complex, multi‑stakeholder projects in large, matrix organisations.
* Demonstrated ability to operate independently and decisively in fast‑paced, ambiguous environments.
* Exceptional communication, storytelling, and presentation skills, including Executive‑level forums.
* Strong governance, risk, dependency, and financial management capability.
* Practical experience using AI digital tools to enhance delivery effectiveness.
Desirable
* Experience delivering enterprise transformation, technology, HR, payroll, or shared services programmes.
* Experience working to accelerated or fast‑track timelines.
* Professional project management certification (APM, PRINCE2, MSP, Agile, or equivalent).
What's in it for you?
* UK home based
* Competitive salary
* 23 days' holiday, rising to 27 (pro rata) – plus the option to buy more after qualifying period
* 🕴️ Paid volunteering day with a charity of your choice
* Generous family leave policies – including 15 weeks' fully paid maternity, adoption, and shared parental leave
* 🏍️ Cycle2Work scheme, pension, life assurance, and more
Check out our website www.capita.com
We are committed to building a workforce that reflects the diversity of the communities we serve. As part of our strategic goals, we are focused on accelerating gender and ethnic representation in leadership roles. We warmly encourage applications from women and individuals from Black, Asian, and other ethnic minority backgrounds.
We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier‑free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you would like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.
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