As a Store Leader, you will have the opportunity to make a real difference in the lives of our customers and colleagues. You will be responsible for creating an environment where everyone can achieve their best work, and for driving business success through effective leadership and operational management.
Our ideal candidate will be a natural leader, with experience of leading and developing teams in fast-paced environments. They will be confident in their ability to inspire and motivate others, and will have excellent communication and interpersonal skills.
As a Store Leader, you will be expected to create an environment where every colleague can achieve their best work. This includes being responsible for managing and improving the day-to-day operations and performance of your store's KPIs, optimising processes and solving problems to keep your store running like clockwork, and ensuring excellent Customer Service is given to everyone who shops with us.
Key Responsibilities:
* Develop and implement strategies to drive business growth and improvement
* Lead and develop a high-performing team
* Manage and improve the day-to-day operations and performance of your store's KPIs
* Optimise processes and solve problems to keep your store running like clockwork
* Ensure excellent Customer Service is given to everyone who shops with us
Requirements:
* Experience leading and developing a team in an exciting, fast-paced environment
* Excellent time-management, delegation, and problem-solving skills
* A pride in offering unmatched support to your customers and your team through every shift
* Strong communication skills to tackle even the trickiest conversations
* The confidence to monitor, manage and improve your store's key performance indicators
Benefits:
* 30-35 days holiday (pro rata)
* Fully expensed company car or car allowance
* 10% in-store discount
* Contributory pension scheme
* Enhanced family leave
What We Offer:
We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.