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Fleet management strategic customer account manager

Durham Tees Valley Airport
Northgate plc
Customer account manager
Posted: 2 March
Offer description

Northgate Fleet Management is experiencing strong growth, and we are looking for an exceptional person to support the continued expansion of our customer base and fleet. A new opportunity has arisen for a Fleet Management Strategic Customer Account Manager to work with some of our key large-scale customers. As a Fleet Management Strategic Customer Account Manager, you'll be the single point of contact for Northgate's largest customer accounts, working closely with our Sales and Operations teams to deliver exceptional fleet management services. You'll take ownership of Service Level Agreements, advise on fleet efficiencies, and ensure consistent, high-quality service delivery to strategic customers. In this role, you will build strong, lasting relationships that deliver significant benefits for both the customer and the Group.


Key Qualifications

* Experience working with large fleets and building strong relationships with fleet customers.
* Excellent communicator, able to engage confidently with decision-makers at all levels.
* Highly motivated, target-driven, and able to work collaboratively across multiple functions.
* Comfortable analysing and interpreting data to monitor fleet performance and drive efficiencies.
* Proficient with Microsoft Office, with strong attention to detail and process discipline.
* Knowledge of HGV fleets and the fleet market is desirable.

Of course, there's a great basic salary, but that's just the beginning, our most popular benefits include …


Benefits

* Salary - Competitive salary, enhanced by a generous bonus.
* Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you'll have public holidays too and an extra day off to celebrate your birthday!
* Pension - Employer contributions of 5%.
* Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1,000 per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes.
* Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24/7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance.
* Motoring Benefits - Take advantage of exclusive Colleague vehicle‑leasing schemes, discounted repairs, and reduced rates on weekend car and van hires.
* Stream - A free financial wellbeing app that gives you more control on your pay, helps you save, provides financial advice and offers even more discounts on your shopping.
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