Better places, thriving communities. The Summit One campus is a corporate client HQ consisting of 3 main office buildings and a small number of satellite buildings including a vehicle workshop and two multi-level car parks.
The role sits within a team of 8 M&E trades and Handymen supported by an on-site management and admin team providing a wide range of facilities services to our client. PPM and Reactive works are predominantly transmitted via a CAFM system by a central helpdesk and received and administered by each engineer via a handheld device.
The variety of tasks and priorities encountered make it necessary for all engineers to be very flexible in their approach to the working day, physically fit, and customer-focused. Some overtime will be required at times both in the week and at weekends and will be shared amongst the team as appropriate.
You will be required to join the Callout rota covering reactive works outside of normal working hours. The rota averages 1 week in 6 at present. The On Call engineer claims a Standby Allowance for all times when on call. Out of normal working hours callouts are paid subject to Mitie Terms and Conditions of Contract.
Job Purpose
Provide and maintain a high level of building maintenance support to our clients. Form part of a team of multi-skilled technical support staff, ensuring that the service provided meets the contractual requirements and complies with relevant law at all times.
Main Duties
* Ensure that the day-to-day planned preventative maintenance activities of building maintenance are completed in line with our contractual obligations.
* Ensure all assets are maintained in accordance with the O&M Manuals and best practice.
* Assist in supervising contractors and sub-contractors and ensure compliance with all statutory obligations.
* Ensure that all reactive calls are closed out in line with our contractual time scales.
* Ensure compliance with all Health and Safety legislation and Company policy.
* Keep all plant/rooms / services enclosures clean, tidy, safe, and secure.
* Assist other engineers/staff with their duties as required.
* Undertake any ad-hoc duties that may be necessary during the course of your working day.
What We Are Looking For
* Time served apprenticeship or equivalent NVQ qualification in a mechanical discipline.
* Have a working knowledge of Air Handling Units.
* Ability to undertake all facets of maintenance and installation requirements as required within the scope of the contract.
* Be pro-active and have the ability to anticipate and/or diagnose and repair faults.
* Ability to record work accurately on computer-based systems via a PDA.
* Ability to effectively prioritize own workload.
* Flexibility and adaptability to change / flexible approach to work and working hours.
* Pro-active and positive approach to work.
* Must have sound interpersonal skills and pay attention to detail.
* Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilizing the uniform and PPE issued.
* Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
* Good understanding of current Health and Safety legislation and its application within the role.
* Good knowledge of building Statutory Compliance.
* Able to carry tools and equipment by hand up to 20kg.
* Able to work at height including on a MEWP.
* Committed to the delivery of excellent customer service.
* Must hold a full UK driving license.
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. We offer financial wellbeing assistance through our Salary Finance scheme. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
We give you access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments, changes, or do anything differently during the recruitment process, please let us know.
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