Housing Options Advisor - Immediate Start Are you an experienced housing professional seeking a rewarding role where you can make a tangible difference each day? We are seeking a highly capable Housing Options Advisor to join a busy Housing Options service on a temporary basis. Role Overview You will act as a first point of contact for individuals presenting as homeless or at risk of homelessness. Working as part of the Triage Team, you shall provide timely, effective advice, manage a varied caseload, and issue clear statutory decisions in line with legislation. Key Responsibilities Provide frontline triage to customers presenting with urgent housing needs. Manage a caseload of households who are homeless or threatened with homelessness. Issue legally compliant decisions, including "not homeless" and "not eligible" outcomes. Deliver expert advice and support in accordance with Part 7 of the Housing Act 1996. Liaise and negotiate with partners, agencies, and accommodation providers. Maintain accurate records and manage cases through the Jigsaw system. Work independently whilst contributing to a highly active team environment. Requirements Strong understanding of homelessness legislation, particularly Part 7 of the Housing Act 1996. Proven background in housing advice, case management, and multi-agency working. Excellent written and verbal communication skills, with the ability to produce concise statutory letters. Confident working under pressure and handling a demanding caseload. Experience using the Jigsaw system is essential. Must be able to attend the office four days per week (Kettering/Wellingborough). Only local applicants will be considered. Assignment Details Duration: 3 months Hours: 37 per week Rate: £28-£30 per hour (umbrella) IR35: Inside Start: As soon as possible This role is office based so must be based in or near the area.