Company Description
Are you ready to take the next step in your career? Do you want to learn, grow, and make a real impact while working with a global leader in electrical wholesale?
Rexel UK is seeking a motivated and enthusiastic Branch Assistant to join our Leeds branch, working Monday to Friday, 7am to 4pm or 8am to 5pm. This is an exciting opportunity for someone who is passionate about delivering outstanding customer service and contributing to the overall success of the branch.
Rexel is a worldwide expert in distributing electric and energy‑efficient products and services. Our goal is to provide smart electrical solutions that improve the comfort, safety and security of our customers’ homes, businesses, and industries.
Benefits
The Benefits of a Career with Rexel:
* Bonuses: Performance related bonus scheme – get rewarded for growth
* Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) Take your birthday off and enjoy enhanced parental leave
* Support & Development: Extensive learning opportunities from day one
* Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
* Perks: Staff discounts, exclusive holiday offers and free financial support and education
Job Description
A Branch Assistant is the face of our wholesale branch, providing excellent customer service on the Trade Counter to trade professionals and members of the public. They also take ownership of shop displays to highlight promotions and store offers.
Your key responsibilities will include:
* Customer Service: Provide excellent service to customers over the phone and face‑to‑face.
* Stock Management: Handle stock in and out, including order processing, picking and packing, store transfers, and stock control.
* Trade Counter: Serve customers efficiently and professionally.
* Internal Sales: Make sales calls to a portfolio of existing and new customers, working closely with the external sales team.
* Sales Administration: Raise quotations, follow up on quotations, and process customer orders.
* Warehouse Duties: Assist with goods in/out, loading/unloading delivery vans, and picking/packing orders, which may involve some heavy lifting.
* Product Knowledge: Continuously enhance your knowledge by learning about new products entering the market.
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