We currently have an exciting opportunity for an Account Handler within our Real Estate team to join our Chelmsford or Glasgow office.
The opportunity
Reporting to the Real Estate Team Leader, you will be responsible for handling a portfolio of property claims for both the UK and Europe, from investigation to settlement, ensuring company standards are met in relation to all technical and operational policies and procedures, including data protection and information security.
Key Accountabilities
* Investigating, negotiating and agreeing settlement of claims in a professional manner
* Liaising with insured, insurers/brokers to achieve professional and timely conclusion of claims
* Liaising with stakeholders overseas
* Producing reports in compliance with professional standards and internal guidelines in accordance with agreed timescales
* Ensuring time reporting and billing is compliant with internal standards, processing and systems
* Ensuring invoices raised are accurate and timely
* Liaising closely with McLarens Adjusters where appropriate attend client review meetings
Experience and Qualifications
Ideally, successful candidates will have gained experience in the real estate/commercial property loss adjusting sectors, demonstrating a focus on quality, communication and organisational skills. They will have proven capability in negotiation, decision making, and problem-solving skills, coupled with strong stakeholder management. An ability to develop strong relationships both internally and externally is imperative.
It would be desirable for candidates to be professionally qualified or working towards a professional qualification.
The Benefits
* Competitive salary and performance-related incentives
* Access to technical training, global knowledge-sharing, and career growth opportunities
* Support to balance professional and personal life (e.g., hybrid work, flexible schedule where applicable)
* Opportunity to work with colleagues and clients across different countries
* A collaborative environment where your voice and contribution are valued
Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.
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