We are seeking a highly skilled and experienced professional to join our team as a Relationship Manager. The successful candidate will be responsible for building and maintaining strong relationships with Owners, understanding their needs and providing exceptional service and performance management.
Responsibilities:
* Relationship Management: Build and maintain strong relationships with Owners, understanding their needs and providing exceptional service and performance management. Use the business tools available - including Salesforce - to provide proactive support
* Business Development: Identify opportunities to grow and develop the Portfolio both through organic growth and new Partnerships
* Onboarding of New Owners: Support the wider commercial team with the accurate and timely onboarding of new Parks
* Strategic Planning: Develop and implement strategies to achieve business goals and enhance Owner satisfaction.
* Performance Management: Drive the performance of Owner's properties within the Portfolio, including data analysis and presentation as well as implementing actions and strategies to drive performance
* Problem Resolution: Utilize problem-solving skills and time management to prioritize tasks
Requirements:
* Proven experience in a similar role
* Direct experience of the UK Lodge Parks market would be highly desirable
* Outstanding communication and influencing skills
* The ability to work well under pressure with strong time-management skills
* Experience with data analysis and presentation
About Us:
We're Travel Chapter - the holiday home people - and we're on a mission to showcase great places to stay in the UK. We've grown from a small South West holiday letting agency to one of the market leaders in the industry, while maintaining our strong family ethos and values.
We offer a caring and collaborative culture, competitive salaries, and a range of benefits, including:
* 25 days' paid holidays plus bank holidays
* A special day off for your or a loved one's birthday
* £500 paid towards a holiday of your choice
* A paid day to volunteer with a charity close to your heart
* A friends and family discount scheme
* Life assurance for your peace of mind
* Social clubs for pet lovers, fitness enthusiasts, gardeners, sustainability champions, nutrition enthusiasts and more
* Exciting social events, including our famous Christmas parties!
We are an equal opportunities employer and welcome applications from all qualified candidates.
#J-18808-Ljbffr