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Client:
Telent
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Job Category:
Other
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EU work permit required:
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Job Views:
3
Posted:
14.05.2025
Expiry Date:
28.06.2025
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Job Description:
Location: Southampton
Job type: Full time, permanent
Job ref: 1415
Telent's Network Services division is seeking a Cloud Engineer to join our Engineering team based in Southampton. This role offers the opportunity to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development with exposure to challenging projects.
The Cloud Engineer will develop and maintain technical relationships with internal and external customers, providing proactive service and acting as a bridge between engineering and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.
Our Technology Teams are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate, develop networks and systems for millions, and contribute to building and maintaining critical infrastructure connectivity and security.
Responsibilities include:
* Training internal staff and customers on products and solutions.
* Supporting Professional Services and Sales opportunities.
* Monitoring customer incidents and reporting as needed.
* Highlighting trends, security threats, and technical bulletins affecting customers.
* Managing documentation related to customer platforms and Telent Cloud Services.
* Following internal and external processes for tasks, reporting, and changes.
* Assisting with PoC scenarios, Type Approval activities, and lab testing.
* Creating TA, POC, RFC, WI, and SoW documentation.
* Peer reviewing technical documentation.
* Pre-staging equipment for customer sites.
* Participating in customer meetings and reviews.
* Submitting accurate timesheets and expenses.
* Linking certifications and training to business objectives.
* Adhering to GDPR and security policies.
Candidate profile:
The ideal Cloud Engineer will have an interest in Cloud technologies, including some Azure cloud knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience in medium to large support environments, with on-premise Cloud Services experience.
* Desirable certifications include VCP 6.x-DCV and LPIC-2.
* Knowledge of Networking, SQL Server, Azure MFA, Microsoft System Configuration Manager, and VMware vCloud Director.
* Leadership qualities, trust-building, continuous improvement mindset, and excellent communication skills.
What we offer:
A career at Telent offers opportunities across sectors, roles, and technologies, with ongoing learning and impact. We foster an inclusive culture that values diversity and supports your growth.
Benefits include:
* 26 days annual leave plus options to buy/sell days.
* Company pension scheme.
* Family-friendly policies.
* Health and wellbeing support.
* Discount schemes.
* Continuous development support.
Our values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focussed
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