Overview
Head of Housing Management role at Babergh and Mid Suffolk District Councils. We are looking for a senior housing leader to join our Housing team and help shape a high performing, well‑resourced housing service with the backing of our Elected Members and Senior Leadership Team.
If you share our values and are motivated to make a difference for our residents, clients and communities, we would love to hear from you.
Responsibilities
* Lead on income management and tenancy sustainment
* Lead leaseholder services and anti-social behaviour response
* Strategic improvement of housing standards across council stock
* Oversee tenancy and estate management, repairs and maintenance
* Ensure compliance with housing legislation and regulatory frameworks
* Drive performance improvement through data, insight and innovation
* Contribute to delivering the Homes and Housing Strategy, including:
o Building and maintaining high-quality, affordable homes
o Tackling climate change through sustainable housing
o Embedding co-production and tenant voice in service design
o Driving digital transformation and service excellence
About You
We are looking for a senior housing professional who is driven, passionate and focused on transformation and continuous improvement of housing services to our residents.
* Proven leadership in housing transformation and service delivery
* Deep commitment to tenant engagement and inclusive design
* Strong judgement, resilience and collaborative spirit
* Expertise in compliance, performance monitoring and budget management
* Confidence navigating complex financial and political landscapes
If you are ready to lead transformation, embed tenant voice, and deliver services that reflect our commitment to excellence, we want to hear from you.
About Us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in. We serve around 200,000 residents across our two districts and collaborate with public, private and voluntary sectors.
We offer a comprehensive benefits package, including:
* Generous leave entitlement (26 days a year, rising to 31 days after 5 years)
* Wellbeing Support and Employee Assistance Programs
* Private Health Care Options
* Electric Vehicle Salary Sacrifice Scheme
* Flexible and hybrid working arrangements (business needs permitting)
* Great learning and development opportunities
Our ways of working: hybrid working with a mix of office, home and remote based working (business needs permitting). We are committed to equality, diversity and inclusion, providing opportunity and ambition for all.
How to Apply
Please read the Job Description and Person Specification before applying. Apply via Suffolk Jobs Direct:
Head of Housing Management - Suffolk Jobs Direct Careers
When applying, please ensure your application form is fully completed (including employment and education history) and your supporting statement clearly addresses how you meet the criteria in the Person Specification.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults; DBS checks or police vetting will be required for relevant posts.
Additional Information
* Seniority level: Director
* Employment type: Full-time
* Job function: Management and Strategy/Planning
* Industries: Government Administration and Housing and Community Development
For an informal discussion about this role, please contact Deborah Fenton by emailing deborah.fenton@baberghmidsuffolk.gov.uk to arrange a call.
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