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Logistics & customs manager

Chessington
Permanent
Customs manager
£45,000 - £55,000 a year
Posted: 16 July
Offer description

Callaway Golf is a leader in total performance, premium golf equipment and active lifestyle products while also being a great place to work! We are passionate and push the limits of innovation. We dare to be great while acting with integrity and respect. We stay hungry, yet humble. All while having fun and making golf enjoyable for everyone! Our company is a blend of experience and diverse backgrounds, and our leaders have a strong history of building and selling successful initiatives. We are working to build a truly groundbreaking company, and we want top-notch people to join us in that mission. Callaway Golf Europe have an exciting opportunity to join our team as a Logistics & Customs Manager. Work Arrangement: The role will be a hybrid working model from our head office in Chessington (Surrey, UK). The Logistics & Customs Manager will join us on a full time, permanent basis and in return you will receive a competitive salary of between £45,000.00 - £55,000.00 per annum depending on experience, alongside a great range of benefits, including: Discretionary annual bonus linked to Company performance Health care maintenance cash plan Employee assistance programme Contributory pension scheme Private medical insurance Life assurance Generous holiday entitlement plus an additional day off on your birthday Staff discounts Interest free leisure and season ticket loans We’re looking for an experienced and detail-oriented Logistics & Customs Manager to drive performance, ensure regulatory compliance, and manage freight operations across our supply chain. In this key role, you’ll lead a high performing team while collaborating closely with internal stakeholders and external partners to deliver efficient, cost-effective logistics solutions. This is a great opportunity for a seasoned logistics professional with strong leadership experience to make a real impact in a fast-paced, global environment. Key Responsibilities include (but not limited to): Manage the Chessington Logistics & Trade Compliance team, providing coaching, performance feedback, and development planning. Oversee customs warehousing operations, ensuring full compliance with HMRC, AEO, CW, and CFSP regulations. Liaise with freight providers and internal teams to ensure timely, cost-effective shipments and accurate customs declarations. Monitor and reconcile customs warehouse files, resolve discrepancies, and support EU/global trade compliance. Approve freight invoices and support SAP transactions for direct shipments. Manage inventory and shipping schedules while driving process improvements and maintaining high service levels. About You: The Logistics & Customs Manager will bring proven experience in logistics and trade compliance, with in-depth knowledge of Customs Warehousing, AEO, HMRC interaction, HS classification, and freight forwarder management. You’ll have a track record of successfully leading teams, demonstrating strong people management capabilities including day-to-day leadership, performance coaching, and development planning. To succeed in this role, you’ll need to be highly organised and solutions-focused, with excellent communication skills and the ability to manage competing priorities in a fast-paced environment. Proficiency in Excel, Word, and SAP is essential, along with a sharp eye for detail. If you have the skills and experience, we are looking for, apply today to be considered for the Logistics & Customs Manager role. Please note: This position is titled Trade Compliance & Freight Manager internally. It is being advertised as Logistics & Customs Manager to ensure broader outreach and visibility. Topgolf Callaway Brands is committed to monitoring and maintaining equal opportunities and welcomes applications from all sections of the community. AGENCY ASSISTANCE IS NOT REQUIRED AT THIS TIME. About us: Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide. Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer. Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission! By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivalled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, and World Golf Tour (“WGT”). If your experience is close to what we're looking for, please consider applying! Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team and encourage everyone to apply. Callaway Golf is an Equal Employment Opportunity Company

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