Senior Account Director page is loaded## Senior Account Directorremote type: Hybridlocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR0095336**Agency :**Prose On Pixels**Job Description :**.Prose on Pixels is a global creative content agency built to address today’s marketing challenges and deliver meaningful content for the future. Through our Audience-First production model, we create, scale and personalise content that captivates audiences and drives measurable business outcomes.By fusing creativity with performance, we deliver harder-working, more sustainable content - reducing waste and maximising ROI.## **Role Overview**We are seeking a Senior Account Director to lead a high-value, global B2B account with a strong focus on complex, large-scale content production.This is a senior client leadership role requiring a balance of strategic thinking, operational rigour, and deep production expertise. You will act as the primary client lead while overseeing the end-to-end delivery of multi-market campaigns and always-on production workstreams.A key aspect of the role is close collaboration with external strategic and marketing partners, requiring strong stakeholder management, alignment, and the ability to operate effectively within a multi-agency ecosystem.Success in this role will depend on your ability to drive production excellence, maintain commercial performance, and deliver a seamless, high-quality client experience.## **Mission & Key Responsibilities**### **Client Leadership & Strategy*** Act as the senior client lead, owning relationships with key stakeholders and ensuring long-term satisfaction, retention, and growth* Lead regular client engagements (WIPs, governance, QBRs), providing clear, value-led B2B guidance* Deliver strategic counsel grounded in business objectives, audience understanding, and performance outcomes* Identify and drive account growth opportunities across services and markets### ### **Production & Delivery Excellence*** Oversee the end-to-end delivery of complex, multi-market campaigns and high-volume content production* Ensure all workstreams (BAU, campaigns, templated/self-serve production) are delivered efficiently and to a high standard* Champion production best practices, scalability, and operational excellence* Act as the escalation point for complex delivery challenges, resolving issues proactively### ### **Collaboration & Partner Management*** Work closely with internal agency partners and client teams to ensure alignment across strategy, creative, production and execution* Navigate multi-agency environments with clarity and confidence, ensuring joined-up delivery### ### **Commercial & Operational Management*** Own forecasting, budgeting, and resource planning across the account* Track and manage account performance against revenue and profitability targets* Ensure financial accuracy, timely reporting, and compliance with agency processes### ### **Team Leadership*** Lead, mentor, and develop a high-performing account team* Foster a culture of accountability, collaboration, and continuous improvement### ### **Innovation & Process Improvement*** Identify opportunities to improve ways of working, scalability, and efficiency* Drive adoption of tools and technologies (including AI-enabled platforms) to enhance delivery, reporting, and client insight## **Skills & Experience Required*** 5-7+ years’ experience in client services within a B2B creative, content, or production environment* Proven experience leading senior client relationships and complex, multi-market accounts* Strong background in content production and delivery (essential)* Experience operating within multi-agency or partner-led environments* Demonstrated ability to manage large-scale, high-volume content programmes* Strong commercial acumen, including forecasting and P&L management* Excellent problem-solving and decision-making skills* Experience managing and developing teams* Confident presenter with experience engaging senior stakeholders* Proficiency in project management tools and Microsoft Office (particularly Excel)## **Measuring Success*** Client satisfaction, retention, and account growth* Delivery performance (timelines, quality, scalability)* Commercial performance (revenue, profitability vs forecast)* Accuracy of financial and resource planning* Team engagement, development, and stability## **Key Competencies*** Strong communication and stakeholder management* High attention to detail and organisational skills* Commercial awareness* Collaborative mindset* Proactive, solutions-oriented approach* Confidence operating in complex, fast-paced environments#LI-CO1**Contract Type :**Permanent**Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.**Founded in 1835 by Charles-Louis Havas, Havas is one of the world’s largest global communications groups, with more than 23,000 people in over 100 countries sharing one single mission: to make a meaningful difference to brands, businesses, and people. Havas has developed a fully integrated model covering all communications activities. The teams of the three business units, Creative, Media and Health & You, work together with agility and in perfect synergy to offer clients tailor-made, meaningful, innovative and entertainment-oriented solutions that support them in their positive transformation. **Life at Havas**We take great pride in our Havas family. They bring many unique personalities, perspectives and passions to their work. Collaboration is at the core of how we operate, and Havas Villages are the homes we work in. We encourage our people to take advantage of our many opportunities to learn and grow. Through local agency training sessions, our unique global and development programs, we offer our people endless opportunities to explore. **Havas Creative Network**At Havas, we believe creativity isn’t just a description of our business, it is part of our agencies’ DNA. We bring together some of the industry’s most creative and accomplished agencies. By combining creative expertise with the strategic and innovative power of our Villages, we can build seamless teams around the individual needs of each of our clients. **Havas Media Network**We create the best media experience, capitalizing on the most meaningful media to build more meaningful brands. We know how to connect a client with their target audience – in the context of where they are, through the content they pay attention to. We deliver this expertise through the Mx System, our global operating methodology and strategic planning process, that creates value for our clients by turning consumer intelligence into clear growth targets, aligning stakeholders and KPIs, and measuring the impact of media experiences. **Havas Health**Driven by human purpose and focused on the betterment of humanity through health, Havas Health & You leverages a global collection of experts and individuals to help people everywhere live healthier lives. With a spirit rooted in innovation, creativity, and education, we are dedicated to delivering consistent excellence and groundbreaking work.
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