Workplace Operations ManagerSalary: £70,000Shift Pattern: Monday-FridaySodexo rewards and benefitsWe're seeking a polished, proactive, and service-obsessed Workplace Operations Manager to lead all soft services for a high-profile corporate environment in the Berkshire, Surrey and Hampshirearea. This is a rare opportunity to bring luxury hospitality standards into a forward-thinking workplace, ensuring every interaction reflects excellence, professionalism, and care.About the RoleYou'll be the driving force behind the day-to-day delivery of multiple service streams, including reception, housekeeping, catering, security, mailroom, events, and workplace experience. Acting as the key client contact, you will build strong relationships, anticipate needs, and ensure seamless, high-touch service at every level.Key ResponsibilitiesLead and coordinate all soft FM services across the siteTranslate five-star hospitality standards into a corporate settingInspire and develop a multi-disciplinary, guest-facing teamOversee VIP events, executive visits, and corporate hospitalityMaintain compliance with HSE standards and company policiesDrive innovation and service improvements to exceed expectationsManage budgets and resources efficiently without compromising qualityIdeal Candidate ProfileBackground in luxury hotels or premium corporate headquartersProven experience in front-of-house, guest services, F&B, or housekeeping leadershipStrong people leadership skills with a focus on service excellenceSkilled in managing multiple service providers and operational prioritiesConfident communicator with executive-level presenceCalm, resourceful, and solutions-focused in dynamic environmentsPreferred QualificationsIWFM Level 3–4 or equivalent in Facilities or Service ManagementHospitality Management qualification or similar hotel operations trainingIOSH Managing Safely or equivalent HSE certificationThis is a high-impact role for someone who thrives in a fast-paced, client-facing environment and can bring the very best of hospitality into a modern corporate setting