Digital Events Assistant
Department: Commercial
Employment Type: Full Time
Location: London
Reporting To: Mouna Mouhssine
Description
We are seeking a proactive and detail-oriented Digital Events Assistant to support the delivery of high-quality virtual masterclasses (webinars). This role is ideal for someone with excellent communication skills, a passion for digital events, and a knack for organisation. You will be a key point of contact between clients and our internal team, ensuring seamless execution from kick-off, to delivery to debrief.
Why LBR? Law Business Research has an amazing market position, enviable growth, collaboration and wonderful people. Our culture is shaped by our core values that promote equality, agility, and respect in everything we do. Law Business Research has been selected as a winner for the 2024 Inspiring Workplaces Awards. We’re proud of our inclusive and inspiring culture here at LBR and we remain committed to creating a positive workplace for all our employees. We have partnered with the Business Disability Forum to help us become a more inclusive employer and achieve Level 2 Disability Confident Accreditation. We also engage in charitable and community initiatives, including supporting Swawou School in Sierra Leone by providing education for 120 girls. We are proud to be an equal opportunities employer and are committed to ensuring that all candidates have equal opportunity to succeed regardless of sex, gender identity/expression or reassignment, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age or disability. If you require any reasonable adjustments to be made, please let us know as part of our application.
Key Responsibilities
Client Communication
* Schedule and participate in client kick-off calls to gather masterclass requirements and expectations.
* Maintain regular communication with clients throughout the masterclass lifecycle.
* Participate in post-masterclass debrief calls to gather feedback and identify areas for improvement.
Masterclass Coordination & Hosting
* Upload and manage masterclass content on relevant platforms.
* Host live masterclasses, ensuring smooth technical delivery and audience engagement.
* Troubleshoot live issues and escalate when necessary.
Reporting & Analysis
* Generate post-event reports including attendance metrics, engagement insights, and client feedback.
* Share reports with clients and internal stakeholders in a timely manner.
Content & Calendar Management
* Maintain and update the digital events content calendar.
* Coordinate with internal teams to ensure timely content delivery and scheduling.
Skills, Knowledge and Expertise
* Strong organisational and time-management skills.
* Excellent verbal and written communication.
* Analytical mindset with the ability to interpret data and generate insights.
* Ability to work collaboratively in a fast-paced environment.
Benefits
Our people are our most valuable asset, and we offer a wide range of benefits to help ensure that all are supported:
Start of employment:
* Eye care
* Employee Assistance Programme
* A day off for your birthday
After 3 months employment:
* Pension (4% employer contribution and 4% employee contribution)
After 4 months employment:
* Life assurance
After probation:
* Cycle to work scheme
* Season ticket loan
* £350 annual wellbeing allowance to contribute to gym memberships or fitness classes
* Puregym access
* Perks at work platform access
After 1 year service:
* Private healthcare
Additional Perks:
* Company socials
* Access to Employee Affinity Networks
* Mentoring scheme
* Volunteering Day
* Mortgage Advice
* Work from anywhere (2 weeks)
* Generous parental leave
We are committed to making our organisation an inclusive, respectful and engaging place to work with a culture shaped by our core values that promote equality, collaboration and respect in everything we do. We are proud to be part of the Disability Confident Scheme, meaning we are committed to being inclusive and accessible, which starts with our application and recruitment process. If you do require any reasonable adjustments to be made, please let us know as part of our application.
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