Labour Optimisation Manager – Multi-Site Retail & Hospitality
Hybrid (Travel to sites) | Up to £65,000 + Car Allowance + 20% Bonus
Are you passionate about optimising workforce efficiency through data, insight, and smart planning? Do you thrive at the intersection of people, performance, and predictive analytics?
A national, multi-brand operator is hiring a Labour Optimisation Manager to lead smarter workforce planning across a diverse estate of retail and hospitality units.
This is a hybrid role combining home working, occasional office visits, and site visits across the UK to engage with key stakeholders. Travel isn't daily, but the ability to visit locations when needed is essential — a car allowance is included, and a full UK driving licence is required.
The Job
Own and refine labour models that reflect operational needs and trading patterns
Use data to guide forecasting, budgeting, and workforce deployment
Collaborate with operational managers to improve efficiency and cost control
Build reporting tools to monitor labour impact and performance
Support wider transformation projects across labour planning and workforce systems
Partner with HR, Finance, Tech, and brand stakeholders across the organisation
About you
Experience in labour modelling, workforce planning, or WFM
Background in multi-site retail, catering, or hospitality environments
Strong analytical and commercial thinking
Confidence working with operational stakeholders and presenting insight
WFM systems experience (e.g. Kronos, Quinyx, etc.)
Full UK driving licence required due to occasional site visits
Reasons to apply
Shape national labour strategy across a complex, well-known brand portfolio
Join a supportive central team with strong collaboration and autonomy
Competitive package: £65k + up to 20% bonus + car allowance
Generous discounts, enhanced family benefits, and smart pension options