Salary: £45,000 - 50,000 per year Requirements: Strong background in system/application support, ideally across ERP and E-Commerce. Technical understanding of integrations, data flows, and platform configuration. Experience coordinating IT activity across multiple stakeholders or sites. Straightforward communication style with an honest, pragmatic approach. Experience supporting technology within distribution, retail, or operational environments. Knowledge of APIs, web technologies, or system integrations (desirable). Experience with automation, reporting tools, or workflow improvements (desirable). Familiarity with fast-paced commercial or product-led environments (desirable). Responsibilities: Lead day-to-day IT operations across two sites and their remote sales operations. Oversee support and enhancement of ERP and E-Commerce applications. Troubleshoot, diagnose, and resolve system and application issues. Manage user administration, access control, and application configuration. Coordinate upgrades, integrations, and system improvement initiatives. Work with external partners, suppliers, and vendors on fixes and enhancements. Support reporting, dashboards, and data-driven decision-making. Streamline processes and contribute to continuous improvement across IT systems. Technologies: ERP Support Web More: We are a well-established UK distribution business located in Halesowen, offering a hybrid work environment with three days on-site each week. We are seeking a technically strong and hands-on IT Manager to oversee our technology environment across two West Midlands sites. This role emphasizes E-Commerce platforms and business-critical applications, ensuring that our systems remain stable and effective in supporting daily operations. We value individuals who are honest and capable of coordinating others collaboratively. last updated 8 week of 2026