Go back Mersey and West Lancashire Teaching Hospitals NHS Trust
Health Care Assistant - Emergency Department
The closing date is 20 April 2026
An exciting opportunity has arisen for a Health Care Assistant to join our Emergency Department Team here at Southport Hospital
If you have a caring and compassionate approach, and want to join a motivated, friendly and supportive team, we are keen to hear from you! We require staff who have a genuine interest in helping caring for acutely unwell patients as part of a multi-disciplinary team as well as having excellent communication and interpersonal skills.
Due to current service demands, we are only able to consider applicants who have relevant UK experience. Candidates must also be available to commence employment immediately or within a very short timeframe. We regret that we cannot progress applications that do not meet these essential requirements.
Main duties of the job
The Senior Health Care Support Worker (SHCSW) will:
* Work with all members of the multi-disciplinary team to deliver the Trust's vision and values, providing safe, high quality, compassionate, person‑centred care.
* Support and supervise learners, new staff and junior staff where required.
* Record patient information in accordance with local and trust policies.
* Undertake personal care duties for patients within the care setting, accessing supervision from a registered healthcare practitioner.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
* Rated Outstanding by CQC Inspection August 2018
* Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
* National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme.
Qualifications
* NVQ level 3 Health and Social Care or equivalent
* Care Certificate (equivalent to level 1)
* Literacy and numeracy functional skills level 2 or equivalent
Knowledge and Experience
* Knowledge of personal care and related procedures
* Demonstrable experience of working in a patient care/health‑related role
* Knowledge of relevant legislation related to healthcare
* Experience of working in a team
Skills
* Ability to communicate effectively in both verbal and written formats
* Good interpersonal skills
* Able to work within a team
* Experience of supporting junior staff and learners
* Able to accept direction and guidance
* Aware of own limitations
* Able to prioritise own workload and manage time effectivelyFlexible, adaptable and responsive to change
* Reliable and professional
* Ability to cope in stressful and challenging situations
* Inclusive and non‑judgemental
* Punctual, motivated and committed
* Effective role model demonstrating Trust values
* Basic IT skills
Other
* Frequent moderate effort for several long periods during the shift such as manual handling patients to supporting patient's personal care
* Concentration, focus and frequent record‑keeping requirements. Carrying out time‑critical tasks
* Aware that developing resilience to distressing situations is necessary without losing the ability to care compassionately
* Aware of the process for accessing staff health and wellbeing support
* Daily exposure to distressing situations which may include challenging behaviour, care of chronic health conditions, patient end of life care/care after death
* Able to carry out direct clinical care as required on ward or department
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
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