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THE MISSION
As a sports advisor for cycling, you will ensure all customers, especially our current and future cyclists, leave our stores happy. From a friendly and professional welcome to matching someone to their first or next bike, your role is to always deliver a champion shopping experience.
Decathlon invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. In a nutshell, your responsibilities will include:
1. Customer Service - Through your passion for cycling, you’ll share tips and experiences with users. Through our hands-on product training, you will be able to give the best cycling advice to your customers. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sports advisors are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
2. Merchandising - Whether full time or part time, every sport advisor is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right cycling product for their next ride.
3. Team Player - You will be part of a shop floor team of like-minded sports advisors, practicing sports and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
THE PROFILE
4. Someone who is looking to combine a passion for sport with work
5. A people-person who risks and goes the extra mile to achieve results
6. Someone looking for a retail career with a difference
7. Problem solver with excellent communication skills
8. Able to play as part of the team during the busiest times (weekends and holidays)
9. Invested in the development of yourself and others
BENEFITS
Rewards and Recognition
10. Annual remuneration reviews
11. 30% Teammate Discount
12. Shareholding Scheme
13. Access to Pension Scheme ( 3-8% Employer Contribution to Pension Scheme)
14. Teammate rental scheme
15. Cycle-to-Work Scheme
Social and Community
16. Ticket discount for social and community events such as concerts, theatre, sports events, etc (through SmartSpending Access and so it varies per season)
17. Access and opportunity to join internal and community social events every year for you and your family
Health and Wellbeing
18. Up to 10 paid sick leaves and 5 bereavement leaves
19. Maternity and shared parental leaves
20. Life Assurance
Work-life Balance
21. Up to 28 days holiday with the option to carry over a maximum of 5 days each year
22. Airfare and accommodation discounts for trips (through SmartSpending Access and so it varies per season)
Learning and Development
23. A vast program of intensive learning and development training via Decathlon Academy and other learning platforms
24. Opportunity to join apprenticeship programmes
HQ Benefits
25. Hybrid working mode
26. No uniform
27. Free hot drinks
28. Free access to the Decathlon Gym
ABOUT DECATHLON UK
We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much .
Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.
ADDITIONAL INFORMATION
As a Sports Advisor or Sales Assistant, you will be required to work usual retail hours including evenings and weekends.
ABOUT DECATHLON
International. Lovers of sports. Team players. Stronger together through our love of sports. At Decathlon UK, we provide Careers That Let You Play. We are driven by our mission to help more people in the UK get physically active and healthy. We are a part of the DECATHLON Group, one of the world’s leading sporting goods retailers. Headquartered in France, DECATHLON specializes in the creation of sports products and their distribution online and in stores at more than 1,700 locations in 61 countries. In the UK, it has over 50 stores nationwide and an e-commerce site that caters to nationwide delivery.
We’re an international sports retailer with 2080 stores in 56 countries, and if you look a little closer, you’ll see we’re so much more. Decathlon is dedicated to helping, inspiring and guiding you through your sports experiences. We believe that discovering new sports and being active – well, it’s an important part of life – and living well shouldn’t just be for a privileged few.