Digital Transformation Business Consultant (Middle East Travel & Tourism), Cheltenham
Client:
Staffworx
Location:
Cheltenham, UK (Remote work possible)
Job Category:
Other
EU work permit required:
Yes
Job Views:
3
Posted:
31.05.2025
Expiry Date:
15.07.2025
Job Description:
Digital Tourism Business / Management Consultant - UK contract, Middle East client
Background in Digital Business Consultancy (definition, documentation, presentation)
Experience in Travel & Hospitality industry is a bonus
Experience working within the Middle East (UAE or KSA preferred)
Based in the UK or remote, with ability to travel (up to 1-2 weeks per trip, 3-4 trips annually)
Responsibilities include:
1. Define, agree, and mobilize the Digital Tourism Target Operating Model
2. Define Tourism's digital Services Assurance Integration and Management Framework (Strategy, Design, Build, Run)
3. Implement Governance Framework & Structures for:
1. Change, Configuration, and Control Body
2. Partner Integration Framework
3. Acceptance into Service Framework
4. Issues & Requests Management
4. Define the digital support model and framework for seamless visitor experience and support services
5. Develop the high-level Capability and Maturity Model for Digital Tourism
6. Publish the Common Framework to align Business and IT
7. Define Visitor Care strategy and digital toolsets
8. Establish the Digital Communications strategy across the Framework
9. Support development of business cases and statements of work for tendering services and budgeting
This role is posted by Staffworx Limited, a UK-based recruitment agency supporting the global E-commerce, software, and consulting sectors. For more opportunities, visit www.staffworx.co.uk/vacancies.
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