Go back Ashford & St. Peter's Hospitals NHS Foundation Trust
Head of Operational Performance
The closing date is 25 August 2025
Exciting Opportunity: Head of Operational Performance
Are you ready to take on a leadership role that will shape the future of healthcare? Join us as the Head of Operational Performance and drive high-quality, patient-centered care at Ashford and St Peter's Hospitals. This pivotal role offers a unique opportunity to make a lasting impact on both patient outcomes and operational success.
Working closely with senior leaders and clinical teams, you'll lead performance improvements, implement advanced data dashboards using tools like Power BI, and ensure the Trust meets critical national targets such as emergency care and cancer pathways. Your expertise will help keep services accessible, efficient, and innovative.
This hybrid role offers flexibility, with opportunities to work across both St Peter's and Ashford sites. You'll provide expert guidance on service improvement and capacity planning while collaborating with external partners, including NHS England and local commissioners. As a trusted advisor, you'll mentor leaders and help foster a high-performance culture across the organisation.
Along with a competitive package, this role offers professional growth, leadership development, and the opportunity to work in a forward-thinking healthcare system that values diversity, teamwork, and continuous improvement.
If you're passionate about operational leadership and service optimisation, apply today and take the next step in your career!
Main duties of the job
As the Head of Operational Performance, you will play a key role in ensuring Ashford and St Peter's Hospitals meet performance targets, delivering high-quality, efficient care. Collaborating with senior leaders, clinical teams, and external partners, you'll develop performance strategies that drive continuous improvement and support the Trust's goals.
You'll guide teams in service improvements, capacity planning, and performance monitoring, using tools like Power BI to deliver data insights for decision-making. By engaging with stakeholders, you'll ensure services meet national and local standards and remain efficient and patient-focused.
Leading modernisation efforts, you'll improve operational efficiency and foster a high-performance culture. Acting as a mentor and advisor, you'll help leaders address challenges and maintain effective service delivery.
We seek a candidate with strong analytical and leadership skills to manage data, drive initiatives, and collaborate across teams. Expertise in NHS performance standards, excellent communication, and the ability to inspire others are essential.
If you have the skills, experience, and ambition to drive performance excellence, we invite you to apply and lead impactful change in healthcare services.
About us
Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.
Over 4,000 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.
We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.
Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.
We can offer you the full range of NHS benefits/discounts and in addition:
* Excellent pension scheme and annual leave entitlement
* On-site Nurseries
* On-site staff cafes
* On-site parking
* Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics
Adverts may close early, so applicants are encouraged to submit an application as soon as possible.
For more information about a career at ASPH please visit:www.asph-careers.org
Job responsibilities
Please refer to the detailed job description and person specification. Including the information here is not possible due to the limitations of this website.
Person Specification
* Performance Management Expertise
* Data-Driven Decision Making
* Communication & Stakeholder Engagement
* Operational & Change Management
* Leadership & Strategic Vision
* Advanced Technical Skills
* Project & Program Management Expertise
* Presentation and Stakeholder Influence
* Experience in Service Modernisation
* Knowledge of Healthcare Economics & Policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Ashford & St. Peter's Hospitals NHS Foundation Trust
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