This is a fantastic opportunity to represent an incredibly innovative and effective AI SaaS Customer Analytics and Engagement product and get exposure to an impressive roster of Global brands. The Company AI Customer Orchestration & Marketing Automation SaaS $40m in VC funding Global Offices and Enterprise Customers Fantastic benefits and work-life balance The Role Own CS strategy and best practices and set the standard for CS in the business Hands-on high-touch approach to Enterprise clients with a focus on retention and growth Ensure enterprise-level clients understand and make the best use of their data Desired Skills & Experience Enterprise Account Management or Customer Success experience Commercial acumen - up-sell / cross-sell Marketing technology / customer data / customer experience (CX) background