This range is provided by Salt. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Overview
14 years building Design & Product teams for studios, scale-ups and brands.
I have partnered with one of the most interesting (and complex) organisations I’ve ever worked with – they are looking for a Senior Service Designer to join an impactful project on a fixed-term contract basis.
You will be designing an end-to-end service with complex digital and non-digital aspects – it’s important to state that this is an internally facing and highly technical piece of work with an equally complex set of stakeholders. You will be working closely alongside a Senior User Researcher, Content Designer, Product Designer, the Head of Service Design, and a wider non-UCD team.
The project will require real-depth and expertise within Service Design, not limited to:
* Excellent stakeholder relationship building and facilitation experience.
* Experience designing across both online and offline systems and services.
* A broad design 'toolkit', and a pragmatic, flexible approach for how effective Service Design can be delivered.
* Capability across both discovery (workshopping & research) and delivery (Journey mapping, Blueprints etc).
* Experience across large, diverse organisations.
Lastly, it's really important that you have worked and are comfortable working in large organisations - this will not be the right role for someone who has not worked in an enterprise/corporate environment previously.
The important details
✳️ This is a fixed-term 12-month role starting in March-April 2026.
✳️ The salary is up to £75,000 + flexible cash benefits + bonus
✳️ You will either need to be SC cleared, or be prepared to go through the clearance process
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
* Design
* Banking, Financial Services, and Technology
* Information and Media
London, England, United Kingdom
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