We are seeking an experienced Industrial Refrigeration Supervisor to lead our Scottish operations. This pivotal role involves overseeing complex refrigeration systems, managing technical teams, and ensuring optimal performance across multiple client sites throughout Scotland. Main Duties and Responsibilities P&L responsibility for all quoted service works Technical and practical support to regional service engineers Liaison of daily service operations Health and Safety support to regional service engineers. Maintaining effective communication with contracted customers Recruitment of Service Engineer resource with RSM Interaction and support with Projects BU Working with the RSM to develop region further Customer reporting as required Completion of all service engineer functions inc call out rota Co-ordination of regional projects as and when required Experience and Qualifications Relevant service supervision experience in the RAC sector and mobile service operations. Commercial chiller specific Experience and contacts with regional refrigeration end users Good technical knowledge of Industrial systems and equipment Good commercial and negotiation skills Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives Ability to develop a good understanding of our customers business requirements and operations Proactive approach to all tasks undertaken a can-do attitude Excellent interpersonal and communication skills Good Working knowledge of Microsoft software including Excel and Word Time Served Industrial Refrigeration Engineer City & Guilds 2078 / 2079 F-Gas Refrigerant Handling / CITB / C&G Ammonia Handling Certificate. City & Guilds 207 - Refrigeration & Air Conditioning. NVQ1, 2 & 3 - Refrigeration & Air Conditioning. Pressure Testing Competency. Specific Compressor Manufacturers Training Courses. Controls and Strategy experience