Location and Working Hours
Location: 100% onsite, you’ll work across 2 schemes in the Yorkshire region. Permanent, 35 hours per week, Monday – Friday 9am‑5pm.
Salary
£30,912 per annum. Applicants who do not meet all requirements will start 5% or 10% below the spot salary.
Title
Specialist Housing Partner (Independent Living Housing Officer)
What You’ll Do
* Be a visible, supportive presence in our schemes, building strong relationships with residents.
* Work closely with lettings teams to ensure smooth move‑ins and positive first impressions.
* Encourage community engagement and help residents live independently for as long as possible.
* Tackle issues such as rent arrears, anti‑social behaviour, and tenancy management with confidence and care.
* Collaborate with internal teams and external partners to deliver joined‑up support.
* Escalate and take cases to court as a last resort, ensuring all other options have been explored first.
Why This Role Matters
You won’t just be managing housing – you’ll be creating safe, supportive environments where people can thrive. Every day you’ll make a meaningful impact in someone’s life.
About You
* Experience delivering housing management services within a specialist or generic housing context.
* CIH Level 3 Certificate in Housing or equivalent (or willingness to work towards it) or qualified through experience.
* Strong understanding of anti‑social behaviour management and rental income collection processes.
* Proven ability to manage multiple tasks and meet performance targets independently and as part of a team.
* Excellent communication skills with the ability to engage effectively with customers, colleagues, and external stakeholders.
* Knowledge of safeguarding practices within a housing context.
* Regular business travel to other Accent sites and off‑site meetings as required.
Benefits
28 days of holiday plus bank holidays (pro‑rata for part‑time), an extra day to celebrate your birthday and optional additional days. Online GP access, gym discounts, and a dedicated day to volunteer. Pension schemes (Defined Contribution and Defined Benefit) through salary sacrifice. Life assurance at three times your salary for all colleagues.
Eligibility and Other Information
Current eligibility to live and work in the UK is required. Accent does not hold a sponsorship license. Candidates are required to undergo a DBS check and social media checks. Reasonable adjustments to the recruitment process can be accommodated.
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