Your mission, should you choose to accept it
We are looking for someone with affinity in Hotel Operations to grow with us. As our new Regional Management Assistant DACH/UK, you will work closely with the Regional Director of Operations in leading a variety of venues within The Social Hub community. Your home base will be our hub in Glasgow.
You will be responsible for providing support to the operations teams in Vienna, Berlin & Glasgow, contributing to efficient and effective operation of the hotels and facilitating, measuring and initiating processes to ensure operational excellence, staff well‑being and community happiness.
What You’ll Do
* You’ll work very closely on day‑to‑day operations across the region.
* You’ll support local leadership on projects in the fields of HR, operational excellence, quality and cost control.
* You’ll support the teams with planning and ongoing projects, tooling & systems and communications.
* You’ll ensure controls are in place to safeguard the operations in the different hotels, restaurants and bars and co‑working spaces.
* You’ll manage and adjust operational procedures for all locations.
* You’ll maintain and implement TSH standards of quality in all operations.
* You will travel across the region when support is needed.
Who You Are
* You have around 1–2 years of working experience.
* You have a Bachelor’s degree or equivalent, preferably in Hospitality management or other management studies.
* You’re a super‑organizer that understands that creating value for guests has a positive financial effect.
* You are a connector and true people‑person.
* You’re flexible to travel.
* You are an easy listener and trustworthy person.
* You are structured and love to plan.
* You have affinity with hospitality, co‑living / PBSA or comparable.
* You have excellent communication skills with a hands‑on approach and a lead‑by‑example work style.
* You feel connected to and have experience working with different target groups; from corporate to students.
* You have the ability to find creative solutions, offering advice and recommendations.
* You possess personal integrity with the ability to work in an environment that demands excellence, time and energy.
* Fluency in English, other languages are a bonus.
* Excellent written and verbal communication skills.
What We Offer
* The opportunity to work at a dynamic, multi‑national company that is a game‑changing innovator.
* The chance to learn and grow in your role with potential for future growth.
* Wonderful discounts across all our properties in Europe for you, your family and friends.
* A vibrant workplace with events, fun colleagues and a strong focus on benefits.
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