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Relationship manager

Eastleigh (Hampshire)
Crystal Spring
Relationship manager
£40,000 - £60,000 a year
Posted: 21 September
Offer description

Relationship Manager – Key Accounts & Distributor Success (UK & Export)

Salt of the Earth | Chandlers Ford, Hampshire

Love turning good partnerships into brilliant ones?

We're Salt of the Earth, and we've been crafting the world's widest range of natural deodorant formats since 1993 (spoiler: we've got rather good at it). We're now trusted by major retailers like Waitrose, Boots, and Holland & Barrett, plus distributors across 35+ countries worldwide. Fresh off winning the King's Award for Enterprise: International Trade 2025, we're looking for a relationship wizard to keep our partners happy, our shelves stocked, and our growth trajectory pointing skyward.

About Us

We're not your typical deodorant company (you might be spotting a pattern here). We're B Corp certified, COSMOS Natural certified, Leaping Bunny approved, and proud members of the Living Wage Foundation. Our family-run Hampshire factory is where all the magic happens, and we've collected over 60 awards along the way – including that rather splendid King's Award we're absolutely chuffed about.

The Role

We're looking for a relationship-building maestro who genuinely gets excited about making partnerships thrive. You'll be the keeper of our most important accounts, the problem-solver extraordinaire, and the person who makes sure everyone feels properly looked after.

What You'll Be Doing

The Account Whisperer (Your Daily Brilliance)

· Build genuine connections that turn business relationships into proper partnerships

· Nurture and grow our key UK retailers and international distributors like the partnership pro you are

· Be the person distributors and retailers actually look forward to hearing from

· Run account plans, promotions, and reviews that actually move the needle (monthly/quarterly catch-ups that matter)

· Keep those shelves beautifully stocked and your partners feeling supported

The Campaign Collaborator (Your Creative Side)

· Deliver content and campaigns that convert

· Create crystal-clear reporting that tells the story (sales per store, stock levels, promo results that actually matter)

· Turn data into insights that make everyone look brilliant

The Problem-Solving Hero (Your Superpower)

· Swoop in to fix issues before they become headaches

· Keep deductions under control with the skill of a seasoned negotiator

· Protect margins, terms, and MAP like the commercial guardian you'll become

This Could Be Your Thing If:

· Are enthusiastic and genuinely enjoy making people's day better

· Have that rare combination of being both professional and kind, easy to work with

· Turn 'just browsing' into 'yes please' through knowing your stuff

· Have a genuine talent for building relationships that last (and making people actually enjoy working with you)

· Juggle multiple accounts without losing the personal touch — everyone feels looked after, nobody feels like just another spreadsheet row

· Can balance being helpful with driving commercial results (it's an art form, really)

· Have solid experience in retail or distributor account management

· Get why going natural and sustainable matters, and want to do business the right way

· Are happy to roll up your sleeves and muck in when needed (we're a close-knit team, after all)

How We'll Know You're Smashing It:

· Higher sales per store on our hero SKUs (the ones that pay the bills)

· Promotions that actually earn their keep (not just pretty displays)

· Export margins at or above brand average (keeping everyone profitable and happy)

What We Offer:

· Real ownership over accounts that matter (your partnerships, your impact)

· Life as part of an award-winning, B Corp certified, family-run team where your voice counts

· Free parking at our Hampshire HQ (because nobody enjoys the car park shuffle)

· Regular tea rounds, occasional biscuits, and the satisfaction of working somewhere that genuinely cares

· The chance to help spread natural freshness across the globe (surprisingly rewarding work)

Ready to Build Some Beautiful Partnerships?

Send us your CV and tell us why you'd be brilliant at this role. We want to hear about a time you turned a tricky situation into a success story, your approach to building relationships, and what genuinely gets you excited about working with natural brands.

We're ready to move fast for the right person – just like our deodorants work fast to keep you fresh

We're an equal opportunities employer. If you need reasonable adjustmentsat any stage, tell us and we'll make it work. You must have the legal right to work in the UK. We'll process your application in line with our privacy notice.

Job Type: Full-time

Pay: £40,000.00-£60,000.00 per year

Benefits:

* Free parking
* On-site parking

Work Location: In person

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